Communicating With Your Auto Shop Mechanic!

Are you often confused when you take your beloved truck or car to an auto shop, wondering exactly what kind of work is going to be done? As a vehicle owner, it is your responsibility to ask the mechanic questions and make sure you understand the answers. If you’re not familiar with the auto center and the way they do their work, it can be an anxious time. Find out about the auto shop’s policies relating to cost for labor and parts, warranties, the specific type of repair, the time, and the expected vehicle performance before the repair work is done.

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Here a four tips to help you communicate effectively with your auto shop mechanic and ease your worries:

  • Take your time – Be as specific as possible about the problem when talking with the mechanic. A quick diagnosis that is inaccurate is not only a waste of your time and money, but also delays the mechanic’s expected time-frame.
  • Ask Questions — Don’t be intimidated about asking questions and to ask to have things explained in simple terms. The auto shop mechanic should also be asking you questions to obtain diagnostic information and to understand how you would like to proceed with any work.
  • Leave a contact number – Make sure you leave a contact number so the auto center can call you to apprise you of the problem, course of action, and the cost before proceeding with the work.
  • Auto Shop Policies – Make sure you understand the auto shop’s policies in terms of labor rates, guarantees, warranties, and acceptable methods of payment. You don’t want to be unpleasantly surprised after the work is done.

Remember: The better you understand about the repair or service before the actual work begins, the more satisfied you will be with your auto shop experience.

Looking for a full-service auto center to service your vehicle? Contact our ASE Certified Technicians at Wentland Diesel Service by calling 541-938-3875 or go on-line at http://www.wentlanddiesel.com for more information. Our auto center provides car and truck repair, including diesel fuel injection service, to the vehicle owners in Milton-Freewater,OR, Walla Walla, WAPendleton, OR and surrounding areas.

Winter Driving Safety Tips from an Auto Shop.

Before heading out to visit family and friends for the holiday season, make sure your vehicle will get you safely over the winter roads to your destination with quality truck or auto service. Don’t hesitate to ask your auto shop to perform a standard courtesy inspection that could help prevent a roadside emergency and derail your trip! The auto services performed can be literal lifesavers in snowy or icy conditions. Don’t spend your holiday in an auto shop!

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Even if your vehicle receives a clean bill of health, be prepared for the unexpected. It is hard to predict the weather, road closures, or accidents that could interrupt your travel plans. Here are four important tips provided by a truck and auto shop that will help you stay safe during your holiday travels:

1. Scheduled Auto Service: Be sure to have all fluids checked, changed, or topped-off as needed (i.e., anti-freeze/coolant mixture, brake and transmission). Use high-quality filters–they are worth the extra cost. Inspect the brake system, including rotors, pads and calipers. Make sure all the exterior and interior lights are working properly. New bulbs only cost a few dollars and are easy to install. If the windshield wiper blades are more than six months old, go ahead and replace them, and don’t forget to fill the washer fluid reservoir.

2. A Clean Car: Cleaning out the interior of your car makes for a more comfortable trip. All- weather floor mats will help protect your carpets and are easy to clean or replace. Clean the windows so nothing obstructs your view. Remove unnecessary items from the trunk and backseat to increase fuel efficiency (and to make room for all your holiday food and gifts).

• Check the tires: Be sure the tires have the correct air pressure. Check them for wear, and rotate if necessary. If there are cracks or bulges, or if the tread is worn too thin, you may need to purchase new tires. Don’t forget to check the spare too!

3. Inspect the Radiator: Make sure the anti-freeze mixture is adequate for colder or freezing temperatures, and the hoses checked for cracks or bulges.

Not only can you make that drive to Grandma’s house worry-free, these truck and auto service tips can significantly increase your gas mileage and driving performance!

Our staff here at Wentland Diesel would like to thank our customers for letting our truck and auto shop take care of your vehicle throughout the past year. As you take that holiday trip to see friends and family, we wish you a safe and happy holiday season filled with warm memories of family, friends and joy.

For quality and affordable truck and auto service, contact our ASE Certified Technicians at Wentland Diesel Service by calling 541-938-3875 or go on-line at http://www.wentlanddiesel.com for more information. We provide quality truck and auto repair, including diesel service, to the vehicle owners in Milton-Freewater, ORWalla Walla, WA,Pendleton, OR and surrounding areas.

Auto Repair Shop Offers Biodiesel Basics 101!

There are many contradictory opinions about the use of biodiesel fuel. Diesel engine specialists agree that biodiesel is a renewable and alternative source of fuel that is easy to produce and less expensive to use than traditional diesel fuel. If you have questions about using biodiesel fuel, be sure to ask the auto repair professionals at your auto repair shop for advice. But also be sure to do some research of your own.

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Biodiesel Basics 101:

While the performance of biodiesel is still under study, it is safe to say that good-quality biodiesel fuel generally performs well in engines. Here a few points offer by an auto repair shop to keep in mind when talking to your auto repair experts about biodiesel:

 * Engine Wear: Short-term engine wear is less than that of petroleum diesel. It is expected that engines will experience less wear in the long run as well after further long-range research.

 * Engine Exhaust Emissions: Biodiesel results in much less air pollution due to its higher oxygen content and lack of both “aromatic compounds” and sulfur. The one exception is nitrogen oxide (NOx) emissions, which tend to be slightly higher. This problem can be minimized with proper tuning of the engine.

* Cold Weather Performance: Performs in cold weather similar to petroleum diesel. The use of flow-improving additives and “winter blends” of biodiesel and kerosene has proved effective at extending the range of operating temperatures. Pure biodiesel tends to operate well at temperatures down to about 5°C. Winter blends have proved effective at temperatures as low as -20°C and below.

* Engine Power: Power and torque tend to be 3-5 percent lower, due to the fact that biodiesel fuel has less energy per unit volume than traditional diesel fuel.

  Fuel Efficiency: Tends to be slightly lower due to the lower energy content of the fuel. Typically, the drop-off is the in the same range as the reduction in peak engine power (3-5%).

* Deposits and Clogging: Generally traceable to biodiesel that is either of low quality or has become oxidized. If using a high-quality biodiesel, deposits should not be a problem.

Note to Remember: It is important not to confuse the performance of high-quality biodiesel with the performance of low-quality biodiesel. Proper fuel quality and care are vital for all engine fuels, not just biodiesel!

Ask our diesel engine experts for answers to your questions about biodiesel. Contact our ASE Certified Technicians at Wentland Diesel Service, a full-service auto repair shop, by calling 541-938-3875 or go on-line at http://www.wentlanddiesel.com/ for more information. Our auto repair shop provides diesel fuel injection service, as well as automobile and truck repair, to the vehicle owners in Milton-Freewater, OR, Walla Walla, WA, Pendleton, OR and surrounding areas.

 

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